Many thanks for your advice which has helped me get back online with my mobile within hours of my handset completely failing.
You will be aware that I have been the victim of Orange and their centralised customer services for more years than I choose to recall and your guidance was key in getting me out of their contract and saving me money in cancellation charges.
You made it very easy to switch providers and the speed and simplicity of your administration process, the fact that one can deal face to face rather than via a call centre with people who actually care and want to help, shows that well run owner managed businesses can compete against the multi national telecommunications giants!
Thank you again. I have no hesitation in recommending Next Telecommunications.