Vodafone One Net Overview
Vodafone One Net is a hosted telephony solution that completely integrates fixed line and mobile services, delivering the ultimate converged communications experience. Users of One Net can be reached on a single phone number, no matter where they are. With one number for all your telecoms support it’s a simpler, more cost effective way to manage your communications. There are two levels of service: One Net, typically for SMEs with between 10 and 50 employees and One Net Express, for smaller companies.
How It Works
With One Net your existing land line infrastructure is replaced with a Hosted Telephone Exchange situated within the Vodafone network. Your office is connected to this Hosted Exchange by a dedicated data line and new hardware is provided for all the users who need desk telephones. As part of the installation process your land line telephone numbers are transferred from your current supplier to Vodafone.
This means that all your mobile and land line numbers become extensions within the same telephone system and your mobile users can benefit from all the sophisticated features of a modern telephone system whether using their mobiles or desk telephones.
As the mobiles and land lines are within the same system, all calls from your land lines to your mobiles become free of charge, saving up to 15p per minute.
Many companies have different suppliers for their land lines; telephone system; broadband and mobiles. Significant savings can be achieved by bringing all of these elements of telephone system support and service contracts into a single cost with one supplier.
How Many Users do Vodafone have?
The One Net Service has been developed and tested in two European markets, with more than 1 million users now on the system. So you can be confident that the technology behind the service is reliable and fully tested.
Benefits
- Lower Costs
- Better communications. Never miss that important call again
- Single voice mail for mobile and desk
- Less contracts to manage
- Seamless transfer of calls between desk and mobiles
- Number ranges can be provided for new Geographical areas
- Future Proof as hosted services are constantly upgraded
- No capital outlay for telephone systems
One Net set up and Installation
The process is managed from end to end to make sure that there will be no nasty surprises. A full survey is carried out once the specification has been agreed, to make sure that the service will perform as required. Each installation is managed by Next Comms with a single project co-ordinator within Vodafone.
Training will be provided for your users as part of the final installation process.
Service continuity
Our goal is to minimise down time. Individual users will only experience short outages while cabling is rerouted.
One Net management
Once the service is live, you will be able to control and manage One Net service via an online Vodafone portal. Because it’s web-based, you will be able to do this from any device with a web browser and won’t need any specialised client software. The portal allows you to select and easily configure the full range of account and telephony options, providing complete end user management.
One Net support
We work with a dedicated One Net Support team within Vodafone. You will have phone and web access directly to them if needed. So you will always know who to call if there is a problem.
Contact us today for further information or to arrange a meeting to discuss your needs
Diagram of One Net Architecture
One Net Call Flow
One Net IT Benefits
It’s a future-proof solution
Because it’s hosted, there are no expensive hardware components to purchase, install, maintain, retire and replace
Managed installation and migration
No need to plan for and resource a large project to install
Location-independent switch and call-management capability
The whole system is easy to manage from anywhere with an Internet connection
Standardised technology and processes
You don’t need to learn any new technologies to understand the new system
End user training available
So your operational staff will be able to get up to speed quickly without a huge investment of the IT department’s valuable time
Next Communication is a
GET IN TOUCH
- Freephone:
0500 777 776 - Email:
sales@nextcomms.co.uk