I just wanted to thank you and your team for the efficient way in which our new telephone system was recently installed. Nothing was too much trouble for Lee and Dave when they were here and their attention to detail was refreshing. Lee in particular was tireless in his efforts to make sure everything was working correctly and to our satisfaction.
I have seen plenty of installations go wrong but this was one of the best planned and best executed I have experienced and we look forward to a long and fruitful working relationship with you all.
I would like to express my sincere gratitude for the service Next Communications recently provided in diagnosing and resolving the severe communications problems one of my clients had been experiencing for several weeks.
The provision of broadband to my client’s site by BT had been patchy at best, and after numerous visits by BT attempting to resolve the problem, the only live phone point in the property ended up being the master telephone socket. Having explained the situation to your engineer Lee Trueman over the phone, we arranged to visit the site together as Lee was confident he would be able to resolve the problem.
Upon arrival at site, Lee’s methodical approach to troubleshooting was both efficient and effective, and it was a pleasure to work with an engineer who understands the importance of testing before, during, and after re-wiring the telephone points throughout the building, which eventually fixed all of the problems.
I would not hesitate to request support from Next Communications for myself or my clients again, and look forward to working with Lee in the future.
Just wanted to thank you for all the help that you and your team at Next Communications gave to us recently. It was a great weight off our minds to get the confirmation of the rather large credit note from Vodafone and without your help we would not have achieved this excellent result.
When dealing with a national company such as Vodafone it is invaluable to have someone on the inside who knows how they operate and who can speak to the right people. By doing this for us you took away a lot of hassle and we have no hesitation in recommending your service to our business acquaintances.
Thanks Mark, your guys are fab! They have been brilliant and it’s been the most straight-forward telephone install I’ve been part of. The feedback from the team is very good.
Anna Morton
Practice manager
I first met Mark in September 2013 when we were about to start the fit-out of our new office on London Rd. There were a lot of headaches and decisions to be made with builders, electricians and the like. But one meeting with Mark got me a phone number for my business card, a broadband package and a VOIP phone system – it just got sorted, no hassle and at a great price.
Mark and Micha also did a great job in sorting out the mobile phones for the office, again you just put the request in and it happens. Next Communications has taken the stress out of all our communication issues leaving us to get on with our business and I would have no hesitation recommending Mark and the team at Next for all your communication needs.
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